MAITH: a Meta-software Agent for Issue Tracking Help

Issue tracking is an essential part of regulated software development where it is typically supported by software systemswhich are complex and not easily customizable. We proposea meta-software agent that senses what windows and widgets are in focus by the user and leverages this awarenessto provide support. The user is given ways of making andrecalling annotations appropriate for the context. By observing users in action the agent creates models which canthen be used to predict and suggest next steps. This paper describes an early prototype of this approach built asa proof of concept. Preliminary results and directions forfuture work are outlined.

Authors

• Touby Drew
• Maria Gini

Keywords

• Meta-software Agent
• Regulated Software Engineering
• Issue Tracking Support
• Applications